MINIMUM order amount - 100 UAH FREE GIFT for following us on Instagram - Hand Cream 30 ml FREE DELIVERY on orders over 2000 UAH

Delivery and Payment Terms

Our main delivery method

Delivery to a Nova Poshta branch within 1–3 days. The minimum order amount is UAH 100. Shipments are made without prepayment.

How to Place an Order via Nova Poshta 1. Choose a product Open the catalog and select the product you need. 2. Click “Buy” Add the product to your cart and proceed to checkout. 3. Fill in your contact details Enter your first name, last name, and phone number. 4. Choose delivery In the “Delivery” field, select “Nova Poshta”. 5. Enter delivery details Enter the city/town and the Nova Poshta branch or parcel locker number. For address delivery — enter the full address. 6. Choose payment Select a convenient payment method. 7. Place the order Click the “Place Order” button.

Delivery and Payment Terms

Delivery Methods

Nova Poshta

We deliver orders throughout Ukraine via Nova Poshta:

to a Nova Poshta branch;
to a parcel locker;
by courier to the specified address.

Delivery Rates
The following approximate carrier rates apply to standard parcels delivered within Ukraine:

Delivery to a branch:
up to 2 kg - from UAH 90;
up to 10 kg - from UAH 135;
up to 30 kg - from UAH 200.

Delivery to a parcel locker:
from UAH 10 per parcel is added to the standard delivery rate.
Estimated cost: up to 2 kg - from UAH 100; up to 10 kg - from UAH 145; for larger shipments within the permitted parcel locker limits - the applicable standard rate + from UAH 10.

Courier delivery to an address:
from UAH 60 is added to the standard delivery rate for shipments weighing up to 30 kg.
Estimated cost: up to 2 kg - from UAH 150; up to 10 kg - from UAH 195; up to 30 kg - from UAH 260.

The rates above apply to standard shipments within Ukraine. The final delivery cost is calculated by Nova Poshta when the express waybill is created and may depend on the actual or volumetric weight, parcel dimensions, declared value, packaging and additional services. If the carrier changes its rates, the current Nova Poshta rates applicable at the time of shipment will apply.

Order Processing and Dispatch
We make every effort to process and dispatch orders as quickly as possible. Orders placed and confirmed during business hours are, whenever possible, dispatched on the same day.

If an order is placed late in the day, on a weekend or public holiday, or requires additional clarification, dispatch may be postponed until the next business day.

Delivery Time
Delivery time depends on the destination, selected delivery method and the carrier's operating schedule. Once your order has been dispatched, you will receive an express waybill number for tracking your parcel.

Delivery Cost
Delivery charges are calculated by Nova Poshta according to the carrier's current rates and depend on the weight and dimensions of the shipment, selected delivery method and recipient's location.

Delivery is paid by the recipient unless otherwise specified when placing the order.

Checking Your Order
When receiving your order, we recommend checking the integrity of the packaging, the completeness of the order and the condition of the goods directly at the Nova Poshta branch or in the presence of the courier. If any damage is found, please notify a Nova Poshta representative and complete the appropriate damage report.

Payment Methods

Online Payment via LiqPay
Fast and secure online payment through the LiqPay payment service. Available payment methods are displayed directly on the payment page.
Payment by Bank Transfer
You can pay for your order by bank transfer to the individual entrepreneur's account.
Cash on Delivery via Nova Poshta
Payment for the order upon receipt at a Nova Poshta branch or parcel locker, provided that the cash-on-delivery service is available for the selected delivery method.

Cash-on-delivery fee:
when paying with an eligible NovaPay card - from 1% of the amount + UAH 10;
when paying with another card or in cash - from 2% of the amount + UAH 20.

The cash-on-delivery fee is charged in addition to the cost of the goods and delivery in accordance with the current NovaPay rates.